AMY CHEN-Context-based Medication Adherence System-
Teenagers with chronic illnesses juggled between medication and life. How to improve the medication adherence for them was challenging. My team members and I conducted qualitative research to study what problems teenagers with chronic illnesses were facing and what they needed to improve their medication adherence. 2nd Brain was the final solution that we came up with.
I worked on this design project with another 5 students in UMSI Design Clinic. I experimented different research methods and helped design iteration in the design process. I pitched the product concept to the client.
Teenagers with chronic condition juggle between medication and life. They depend heavily on the caregivers but also are trying to learn to be independent.
“I don’t want be constantly mindful of my medication schedule or have people around me to be overly aware that I’m chronic.”
--Joy
“I wish I could know when she is not taking her medicines and what she is feeling. I don't want to be a nagger, but I have to.”
--Joy's Mom
Based on the needs, we started to brainstorm and drew the wireframes on the whiteboard to decide the features and devices.
Then we tried to validate the idea with the stakeholders. Based on the feedback, we decided to firstly use the wearables.
Improved Scheduling Process
Allies
Diary and Report
“Your research led you to a clear understanding of the struggles of these teens, converging to spot-on design insights...The design has created an innovation in addressing the user needs and the product concept dramatically improves the current solutions.”
--Dr. Lee (Client)
“It is by far the best thing I've seen for a medication/symptom app. I love everything, and how it all seems to be so easily adjusted and made to fit your own needs. I love the clean layout, the calendar, the "allies" section, and especially love that you chose the word "allies".”
--Joy (User pseudonym)
It was hard at the beginning without a medical background. The literature review is difficult. And I was shocked by how hard the life could be for teenage patients with chronic illnesses. They need great efforts and assistance to maintain a normal life. 2nd Brain is one of the solutions that could be helpful. I am really honored to be part of the team and glad that the users like it a lot. Our next steps will be:
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To comply with my Non-Disclosure Agreement (NDA), I have omitted or reinterpreted the confidential information.
My team members and I conducted in-depth interviews, focus groups, and surveys to study what problems teenagers with chronic illnesses were facing and what they needed to improve their medication adherence. The project was particularly interesting due to the traits of our audiences and the dynamic relationship between stakeholders and audiences. Therefore, the process of needs validation was unique and challenging. Read More>>
Currently, I am conducting interviews and design workshops for ShareFile Analytics at Citrix. I studied how IT professionals manage and monitor file storage and sharing solutions.